Hearing and listening are two different things. Interesting facts: When you hear something your ears send the message to your brain. While listening takes attention for you to be able to respond.
Don’t just listen while paying attention to your surroundings. Don’t think about what you are going to say next, you are not listening to the full exchange. Don’t interrupt the person that is talking to interject your comment.
To really listen, we need to be paying attention to everything that is being said to us. Be sure that you are facing and looking at the speaker. Acknowledge the person by giving non-verbal and verbal feedback. A quick “I understand” or a nod. Ask or repeat what you think you heard, that way there will not be misunderstandings.
While they are speaking, even if you don’t agree with what you heard, wait until they stop talking. Give the other person the opportunity to clarify or give more details. Are you looking at their facial expressions, gestures, or nonverbal cues?
Put yourself in their place. Think of the satisfaction you feel when you are able to confirm that someone took the time to actually listen to what you had to say!
Now, let’s go out there and encourage others to listen!
Your Abundant Talent Connector